At SmartBacha, your satisfaction is important to us. If there is any issue with your order, we’re here to help.
Return Window
You may request a return or exchange within 14 days of receiving your order.
Conditions for Return
Product must be unused, undamaged, and in original packaging Return request must be made within the return window Proof of purchase (order number) is required
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.
Return Shipping
Return shipping charges are the responsibility of the customer In case of damaged or wrong items, SmartBacha will cover the shipping cost
Refunds & Exchanges
Refunds (if approved) will be processed after the item is received and inspected Exchanges are subject to product availability
How to Contact Us
For return or refund requests, please contact us with your order number:
📧 Email: info@smartlearner.pk
🌐 Website: https://smartlearner.pk
